Q U E S T I O N S
Many websites have a page of Frequently Asked Questions the site owner anticipates being asked, along with their answers. This list is different. Its purpose is to ask you questions whose answers may suggest ways your company could get more from Microsoft Office: Training, End-User Support, Special Projects, and Automation Programming.
These are the kinds of questions I ask potential clients. They can inspire conversations that lead to transformation.
When you use Microsoft Office, do you sometimes get stuck or frustrated? I'm here to help.
TRAINING
- Is your firm rolling out a new version of Microsoft Office?
- Are you bringing in new employees who will need onboarding classes?
- What additional training do you need on common functionality or advanced topics?
- Do you spend too much time trying to understand the software instead of getting your work done?
- How could you or your company save money, time, and effort by becoming more proficient with Microsoft Office?
END-USER SUPPORT
- Who on your staff would benefit from deskside support?
- Are you planning an upgrade and want participants to solidify what they learned in class?
- Do you want targeted, well-written, styled, and branded documentation to post on your intranet?
- Is your IT support staff ready to assist your end-users with complex or unusual Microsoft Office issues?
- How would you like to have an expert on call for when you're creating a complex formula, document, or slide?
SPECIAL PROJECTS
- Does Microsoft Word seem to have a mind of its own?
- What information is in your Excel data that you need help finding, utilizing, and reporting?
- What graphic or animated chart produced in PowerPoint would help you describe your ideas?
- Do you want to create time-savers in Outlook such as Quick Steps, Quick Parts, Forms, and Rules?
- What if you simply don't know where to begin?
AUTOMATION PROGRAMMING
- Do you need Microsoft Office to do something it doesn't do already?
- Can you describe a process that would help your company run more efficiently?
- Which repetitive tasks take too long and require too much work every time you do them?
- How could customized dialog boxes help your team achieve consistent results in less time?
- Which jobs that you currently complete manually on paper or using clunky software systems could
be transformed into intelligent worksheets or interactive forms that tap the power of Microsoft Office?
"I hired Rob on two occasions to automate projects. Rob quickly understood what I wanted to accomplish and created the two macro programs quickly, efficiently, and at a reasonable cost. With Rob's work I am able to use my time more efficiently and productively."
— Joseph Tunney
Radiology Manager at Northwestern Center for Orthopedics
Excerpt from Recommendation on LinkedIn
— Joseph Tunney
Radiology Manager at Northwestern Center for Orthopedics
Excerpt from Recommendation on LinkedIn
